Privacy Policy
Last updated: April 2025
1. About This Policy
The Gun Market (thegunmarket.com.au) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your personal information.
2. What Information We Collect
We collect personal information necessary to provide our services, including: name, email address, phone number, state/location, firearms licence number (where provided), listing content (including images), and enquiry messages. We also collect technical information such as IP addresses, device type, browser, and usage data through standard web analytics.
3. How We Collect Information
We collect information directly from you when you create an account, create a listing, or send an enquiry. We may also collect information through cookies and similar tracking technologies when you browse the platform. Our authentication provider (Clerk) collects and stores login credentials on our behalf.
4. How We Use Your Information
We use your personal information to: provide and operate the platform, verify your identity and eligibility, display your listings to other users, facilitate communication between buyers and sellers, send transactional emails (listing status updates, enquiry notifications), comply with legal obligations, and improve our services.
5. Disclosure of Information
We do not sell your personal information to third parties. We may share information with: our service providers (Clerk for authentication, Vercel for hosting, Resend for email, UploadThing for image storage) who are bound by confidentiality obligations; law enforcement or regulatory authorities where required by law; or another party in the event of a business acquisition or merger.
6. Licence Information
If you provide your firearms licence number as part of a listing declaration, this information is stored securely and is only visible to our moderation team. It is never displayed publicly. We take the handling of this sensitive information seriously and apply additional safeguards.
7. Cookies
We use cookies and similar technologies to operate core platform features (session management, authentication) and to understand how users interact with our site. You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted to or from our platform.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Listing data may be retained after deletion for audit purposes for up to 7 years.
10. Your Rights
Under the Australian Privacy Act, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and make a complaint if you believe we have breached the APPs. To exercise these rights, contact us at privacy@thegunmarket.com.au. We will respond within 30 days.
11. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of the platform constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related enquiries or complaints, contact our Privacy Officer at: privacy@thegunmarket.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.